修改功能
This commit is contained in:
+49
-95
@@ -1,116 +1,70 @@
|
||||
<!doctype html>
|
||||
<!doctype html>
|
||||
<html lang="zh-CN">
|
||||
<head>
|
||||
<meta charset="utf-8" />
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1" />
|
||||
<title>提交工单 - 代代相传</title>
|
||||
<title>提交工单 - 个人中心 - 代代相传</title>
|
||||
<link rel="stylesheet" href="public/css/public.css" />
|
||||
<link rel="stylesheet" href="public/css/submit-ticket.css" />
|
||||
<link rel="stylesheet" href="public/layui/css/layui.css" />
|
||||
<link rel="stylesheet" href="public/css/profile-module.css" />
|
||||
</head>
|
||||
<body class="page-submit-ticket" data-feedback-page="ticket">
|
||||
<body class="page-profile-module" data-feedback-page="ticket">
|
||||
<header class="site-header">
|
||||
<div class="container nav">
|
||||
<a class="brand magnetic" href="index.html"
|
||||
><img class="brand-logo" src="public/images/logo.png" alt="我们的家谱，代代相传" /></a
|
||||
>
|
||||
<nav class="nav-links">
|
||||
<a href="index.html">首页</a><a href="genealogy.html">数字家谱</a
|
||||
><a href="plaza.html">家谱广场</a><a href="culture.html">家族文化</a
|
||||
><a href="surname.html">姓氏百科</a><a href="app.html">应用下载</a
|
||||
><a class="active" href="help.html">帮助中心</a
|
||||
><a href="about.html">关于我们</a>
|
||||
</nav>
|
||||
<div class="nav-actions">
|
||||
<a href="login.html">登录</a><a href="register.html">注册</a
|
||||
><a class="btn primary magnetic" href="create-genealogy.html"
|
||||
>创建家谱</a
|
||||
>
|
||||
</div>
|
||||
<a class="brand magnetic" href="profile.html"><img class="brand-logo brand-logo-mark" src="public/images/logo-mark.png" alt="" /><span class="brand-text">个人中心</span></a>
|
||||
<nav class="nav-links" aria-label="个人中心主导航"></nav>
|
||||
<div class="nav-actions"><a href="help.html">帮助中心</a><a href="my-tickets.html">查看我的工单</a></div>
|
||||
</div>
|
||||
</header>
|
||||
<main>
|
||||
<section class="inner-hero ticket-hero">
|
||||
<section class="module-hero">
|
||||
<div class="container">
|
||||
<div class="hero-copy">
|
||||
<div class="eyebrow">Support Ticket</div>
|
||||
<h1>提交问题说明</h1>
|
||||
<p class="lead">
|
||||
遇到账号、权限、资料导入或家谱展示问题时，可以把情况整理成工单交给客服跟进。
|
||||
</p>
|
||||
</div>
|
||||
<div class="hero-card ticket-tip tilt-card">
|
||||
<span>24h</span>
|
||||
<p>工作日内优先处理账号和资料安全相关问题。</p>
|
||||
<div class="module-kicker">服务与帮助</div>
|
||||
<div class="module-title-row">
|
||||
<div>
|
||||
<h1>提交问题说明</h1>
|
||||
<p>遇到账号、权限、资料导入或家谱展示问题时，可以提交工单交给客服跟进。</p>
|
||||
</div>
|
||||
<a class="btn ghost magnetic" href="my-tickets.html">查看我的工单</a>
|
||||
</div>
|
||||
</div>
|
||||
</section>
|
||||
<section class="section alt">
|
||||
<div class="container ticket-layout">
|
||||
<form class="card form-card ticket-form tilt-card" data-feedback-form novalidate>
|
||||
<h2>工单信息</h2>
|
||||
<label for="ticketContactInfo">联系方式（可选）</label>
|
||||
<input id="ticketContactInfo" class="input" name="contactInfo" placeholder="手机号 / 邮箱" />
|
||||
<label for="ticketFeedbackType">反馈类型</label>
|
||||
<select id="ticketFeedbackType" name="feedbackType">
|
||||
<option value="advice">意见建议</option>
|
||||
<option value="bug">问题反馈</option>
|
||||
<option value="complaint">投诉反馈</option>
|
||||
<option value="other">其他反馈</option>
|
||||
</select>
|
||||
<label for="ticketFeedbackContent">问题描述 <span class="field-required" aria-hidden="true">*</span></label>
|
||||
<textarea
|
||||
id="ticketFeedbackContent"
|
||||
name="feedbackContent"
|
||||
required
|
||||
placeholder="请描述遇到的问题、页面位置和希望处理的结果"
|
||||
></textarea>
|
||||
<div class="form-status" role="status" aria-live="polite" data-feedback-status></div>
|
||||
<button class="btn primary magnetic" type="submit" data-feedback-submit>提交工单</button>
|
||||
</form>
|
||||
<aside class="ticket-side tilt-card">
|
||||
<h3>提交前可准备</h3>
|
||||
<p>家谱名称、问题页面、账号联系方式、截图说明和期望处理结果。</p>
|
||||
<a href="help.html">返回帮助中心</a>
|
||||
<a href="my-tickets.html">查看我的工单</a>
|
||||
</aside>
|
||||
<section class="section">
|
||||
<div class="container module-layout">
|
||||
<aside class="module-nav" aria-label="个人中心功能导航"></aside>
|
||||
<div class="module-main">
|
||||
<section class="module-panel">
|
||||
<h2>工单信息</h2>
|
||||
<p>标有 * 的字段为必填。请说明问题页面、操作过程和希望处理的结果。</p>
|
||||
<form class="editor-form" data-feedback-form novalidate>
|
||||
<div class="editor-field">
|
||||
<label for="ticketContactInfo">联系方式（可选）</label>
|
||||
<input id="ticketContactInfo" name="contactInfo" maxlength="100" placeholder="手机号或邮箱" />
|
||||
</div>
|
||||
<div class="editor-field">
|
||||
<label for="ticketFeedbackType">反馈类型</label>
|
||||
<select id="ticketFeedbackType" name="feedbackType" data-feedback-type-options><option value="">反馈类型加载中…</option></select>
|
||||
</div>
|
||||
<div class="editor-field">
|
||||
<label for="ticketFeedbackContent">问题描述 <span class="field-required" aria-hidden="true">*</span></label>
|
||||
<textarea id="ticketFeedbackContent" name="feedbackContent" required maxlength="2000" rows="8" placeholder="请描述遇到的问题、页面位置和希望处理的结果"></textarea>
|
||||
</div>
|
||||
<div class="form-status" role="status" aria-live="polite" data-feedback-status></div>
|
||||
<div class="bottom-actions"><button class="btn primary magnetic" type="submit" data-feedback-submit>提交工单</button></div>
|
||||
</form>
|
||||
</section>
|
||||
<section class="module-panel">
|
||||
<h2>提交前可准备</h2>
|
||||
<p>家谱名称、问题页面、账号联系方式、截图说明和期望处理结果。</p>
|
||||
</section>
|
||||
</div>
|
||||
</div>
|
||||
</section>
|
||||
</main>
|
||||
<footer class="footer">
|
||||
<div class="container">
|
||||
<div class="footer-grid">
|
||||
<div>
|
||||
<a class="brand" href="index.html"
|
||||
><img class="brand-logo" src="public/images/logo-light.png" alt="我们的家谱，代代相传" /></a
|
||||
>
|
||||
<p>一个面向家庭和宗族的数字家谱与家族文化门户。</p>
|
||||
</div>
|
||||
<div>
|
||||
<h4>产品入口</h4>
|
||||
<a href="genealogy.html">数字家谱</a
|
||||
><a href="plaza.html">家谱广场</a><a href="app.html">应用下载</a
|
||||
><a href="help.html">帮助中心</a>
|
||||
</div>
|
||||
<div>
|
||||
<h4>文化内容</h4>
|
||||
<a href="culture.html">家族文化</a
|
||||
><a href="surname.html">姓氏百科</a
|
||||
><a href="article-detail.html">家谱知识</a
|
||||
><a href="notice-detail.html">平台公告</a>
|
||||
</div>
|
||||
<div>
|
||||
<h4>联系我们</h4>
|
||||
<p>客服电话：400-000-0000</p>
|
||||
<p>邮箱：service@example.com</p>
|
||||
<p>地址：中国 · 成都</p>
|
||||
</div>
|
||||
</div>
|
||||
<div class="footer-legal">
|
||||
<div>© 2026 代代相传. All rights reserved.</div>
|
||||
<a href="https://beian.miit.gov.cn" target="_blank" rel="noopener">ICP备案：蜀ICP备2024044594号-1</a>
|
||||
</div>
|
||||
</div>
|
||||
</footer>
|
||||
<script src="public/js/jquery360.js"></script>
|
||||
<script src="public/layui/layui.js"></script>
|
||||
<script src="public/js/lay-config.js"></script>
|
||||
<script src="public/js/profile-common.js"></script>
|
||||
<script src="config.js"></script>
|
||||
<script src="utils/StorageUtil.js"></script>
|
||||
<script src="utils/axios.js"></script>
|
||||
|
||||
Reference in New Issue
Block a user