rain
482 lines
15 KiB
Vue
482 lines
15 KiB
Vue
<!-- 页面编号：M-07；用途：提交意见反馈。 -->
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<template>
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<view
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class="feedback-page"
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:class="{
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'feedback-state--ready': feedbackState === 'ready',
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'feedback-state--submitting': feedbackState === 'submitting',
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'feedback-state--success': feedbackState === 'success',
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'feedback-state--error': feedbackState === 'error',
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'feedback-state--uncertain': feedbackState === 'uncertain',
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}"
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>
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<ModulePageBackground module="profile" />
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<view class="page-layer"
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><PageHeader title="意见反馈" custom-back @back="requestBack"
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/></view>
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<view class="page-content page-layer">
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<text class="lead">你的建议会帮助我们把家谱做得更好</text>
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<view
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class="type-field"
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role="group"
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aria-label="反馈类型（选填）"
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aria-describedby="feedback-type-note"
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>
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<text id="feedback-type-note" class="field-note"
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>反馈类型为选填，可再次点击取消选择。</text
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>
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<view class="type-grid">
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<button
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v-for="type in feedbackTypes"
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:key="type.value"
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class="type-chip"
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:class="{ active: feedbackForm.feedbackType === type.value }"
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:aria-pressed="feedbackForm.feedbackType === type.value"
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:disabled="feedbackState === 'submitting'"
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@click="selectFeedbackType(type.value)"
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>
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{{ type.label }}
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</button>
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</view>
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</view>
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<view class="form-panel">
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<textarea
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v-model.trim="feedbackForm.feedbackContent"
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auto-height
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maxlength="500"
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aria-label="问题描述"
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aria-required="true"
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:aria-describedby="
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errors.feedbackContent
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? 'feedback-content-help feedback-content-error'
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: 'feedback-content-help'
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"
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:aria-invalid="Boolean(errors.feedbackContent)"
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:disabled="feedbackState === 'submitting'"
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:focus="feedbackContentFocused"
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placeholder="请说明遇到的问题、操作步骤或建议"
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@input="errors.feedbackContent = ''"
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@blur="feedbackContentFocused = false"
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/>
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<text class="counter"
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>{{ feedbackForm.feedbackContent.length }}/500</text
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>
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<text id="feedback-content-help" class="field-note"
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>请勿填写密码、验证码等敏感信息。</text
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>
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<text
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v-if="errors.feedbackContent"
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id="feedback-content-error"
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class="field-error"
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>{{ errors.feedbackContent }}</text
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>
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<view class="contact-row">
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<text>联系方式</text>
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<input
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v-model.trim="feedbackForm.contactInfo"
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maxlength="50"
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aria-label="联系方式（选填）"
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:disabled="feedbackState === 'submitting'"
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placeholder="手机号或邮箱（选填）"
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/>
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</view>
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</view>
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<text class="privacy-note">联系方式选填，便于需要时核实本次反馈。</text>
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<view
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v-if="feedbackResult"
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class="feedback-result"
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:class="{
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'feedback-result--success': feedbackResultTone === 'success',
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'feedback-result--error': feedbackResultTone === 'error',
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'feedback-result--uncertain': feedbackResultTone === 'uncertain',
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}"
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:role="feedbackResultTone === 'error' ? 'alert' : 'status'"
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:aria-live="feedbackResultTone === 'error' ? 'assertive' : 'polite'"
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>{{ feedbackResult }}</view
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>
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<AppButton
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block
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:disabled="submitDisabled"
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:label="submitLabel"
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@click="submitFeedback"
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/>
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</view>
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<AppDialog
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:visible="discardVisible"
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:close-on-mask="false"
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eyebrow="放弃确认"
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title="放弃当前反馈？"
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message="当前修改尚未提交，离开后将清除这些修改。"
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confirm-text="确认放弃"
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cancel-text="继续填写"
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show-cancel
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@confirm="confirmDiscard"
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@cancel="cancelDiscard"
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/>
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</view>
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</template>
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<script setup>
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import { computed, nextTick, reactive, ref, watch } from "vue";
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import { onBackPress, onUnload } from "@dcloudio/uni-app";
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import AppButton from "@/components/AppButton.vue";
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import AppDialog from "@/components/AppDialog.vue";
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import ModulePageBackground from "@/components/ModulePageBackground.vue";
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import PageHeader from "@/components/PageHeader.vue";
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import {
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appApi,
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createRequestController,
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isRequestCancelled,
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} from "@/utils/api.js";
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import { createDiscardConfirmation } from "@/utils/discard-confirmation.js";
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import { handleBackPress, runBackGuard } from "@/utils/navigation.js";
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const feedbackTypes = [
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{ value: "bug", label: "功能问题" },
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{ value: "advice", label: "使用建议" },
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{ value: "complaint", label: "投诉反馈" },
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{ value: "other", label: "其他" },
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];
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const feedbackForm = reactive({
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feedbackType: "",
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feedbackContent: "",
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contactInfo: "",
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});
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const errors = reactive({ feedbackContent: "" });
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const feedbackState = ref("ready");
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const feedbackResult = ref("");
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const feedbackResultTone = ref("");
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const feedbackContentFocused = ref(false);
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const discardVisible = ref(false);
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const lastSubmittedSnapshot = ref("");
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const lastUncertainSnapshot = ref("");
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let pageActive = true;
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const requestController = createRequestController();
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const normalizedForm = computed(() => ({
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feedbackType: feedbackForm.feedbackType.trim(),
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feedbackContent: feedbackForm.feedbackContent.trim(),
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contactInfo: feedbackForm.contactInfo.trim(),
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}));
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const formSnapshot = computed(() => JSON.stringify(normalizedForm.value));
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const baseline = ref(formSnapshot.value);
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const isDirty = computed(() => formSnapshot.value !== baseline.value);
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const submitDisabled = computed(
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() =>
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feedbackState.value === "submitting" ||
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(Boolean(lastSubmittedSnapshot.value) &&
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formSnapshot.value === lastSubmittedSnapshot.value) ||
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(Boolean(lastUncertainSnapshot.value) &&
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formSnapshot.value === lastUncertainSnapshot.value),
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);
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const submitLabel = computed(() => {
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if (feedbackState.value === "submitting") return "正在提交";
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if (feedbackState.value === "success") return "反馈已提交";
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if (feedbackState.value === "uncertain") return "提交结果待确认";
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if (feedbackState.value === "error") return "重新提交";
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return "提交反馈";
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});
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const discardConfirmation = createDiscardConfirmation((visible) => {
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discardVisible.value = visible;
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});
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const requestDiscardConfirmation = discardConfirmation.request;
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const confirmDiscard = discardConfirmation.confirm;
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const cancelDiscard = discardConfirmation.cancel;
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const validateFeedback = () => {
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errors.feedbackContent = feedbackForm.feedbackContent.trim()
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? ""
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: "请填写问题描述";
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if (errors.feedbackContent) {
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feedbackContentFocused.value = false;
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nextTick(() => {
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if (pageActive) feedbackContentFocused.value = true;
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});
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}
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return !errors.feedbackContent;
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};
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const selectFeedbackType = (type) => {
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if (feedbackState.value === "submitting") return;
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feedbackForm.feedbackType = feedbackForm.feedbackType === type ? "" : type;
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};
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const feedbackErrorMessage = (error) => {
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if (error?.code === "WRITE_UNAVAILABLE") {
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return "当前为本地预览模式，反馈未提交服务器。";
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}
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if (error?.httpStatus === 401) {
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return "登录状态已失效，服务器未确认提交成功。请重新登录后再处理。";
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}
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return error?.message
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? `服务器未确认提交成功：${error.message}`
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: "服务器未确认提交成功，请稍后再试。";
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};
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const submittedFeedbackMessage =
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"反馈已提交。以下内容为本次提交记录；修改任一项后可提交新反馈。";
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const submittedWithPendingEditsMessage = "上一份反馈已提交，当前修改尚未提交。";
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const uncertainFeedbackMessage =
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"提交结果可能未知。为避免重复记录，当前内容不能直接重提；请稍后确认或修改后提交新反馈。";
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const uncertainWithPendingEditsMessage =
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"上一份反馈的提交结果仍待确认，当前修改尚未提交。";
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const isFeedbackResultUncertain = (error) => {
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if (
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["REQUEST_TIMEOUT", "NETWORK_ERROR", "RESPONSE_INVALID"].includes(
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error?.code,
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)
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) {
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return true;
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}
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if (error?.code !== "HTTP_ERROR") return false;
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const status = error.httpStatus;
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return (status >= 200 && status < 400) || status === 408 || status >= 500;
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};
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const submitFeedback = async () => {
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if (!validateFeedback() || feedbackState.value === "submitting") return;
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if (
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(lastSubmittedSnapshot.value &&
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formSnapshot.value === lastSubmittedSnapshot.value) ||
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(lastUncertainSnapshot.value &&
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formSnapshot.value === lastUncertainSnapshot.value)
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)
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return;
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const submittedSnapshot = formSnapshot.value;
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const submittedPayload = JSON.parse(submittedSnapshot);
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feedbackState.value = "submitting";
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feedbackResult.value = "";
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feedbackResultTone.value = "";
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try {
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await appApi.submitFeedback(submittedPayload, { requestController });
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if (!pageActive) return;
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baseline.value = submittedSnapshot;
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lastSubmittedSnapshot.value = submittedSnapshot;
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feedbackResultTone.value = "success";
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if (formSnapshot.value === submittedSnapshot) {
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feedbackState.value = "success";
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feedbackResult.value = submittedFeedbackMessage;
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} else {
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feedbackState.value = "ready";
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feedbackResult.value = submittedWithPendingEditsMessage;
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}
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} catch (error) {
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if (!pageActive || isRequestCancelled(error)) return;
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if (isFeedbackResultUncertain(error)) {
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lastUncertainSnapshot.value = submittedSnapshot;
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feedbackResultTone.value = "uncertain";
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if (formSnapshot.value === submittedSnapshot) {
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feedbackState.value = "uncertain";
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feedbackResult.value = uncertainFeedbackMessage;
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} else {
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feedbackState.value = "ready";
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feedbackResult.value = uncertainWithPendingEditsMessage;
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}
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return;
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}
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feedbackState.value = "error";
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feedbackResult.value = feedbackErrorMessage(error);
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feedbackResultTone.value = "error";
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}
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};
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watch(formSnapshot, (snapshot) => {
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if (feedbackState.value === "submitting") return;
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errors.feedbackContent = "";
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if (lastSubmittedSnapshot.value && snapshot === lastSubmittedSnapshot.value) {
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feedbackState.value = "success";
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feedbackResult.value = submittedFeedbackMessage;
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feedbackResultTone.value = "success";
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return;
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}
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if (lastUncertainSnapshot.value && snapshot === lastUncertainSnapshot.value) {
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feedbackState.value = "uncertain";
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feedbackResult.value = uncertainFeedbackMessage;
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feedbackResultTone.value = "uncertain";
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return;
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}
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feedbackState.value = "ready";
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if (lastUncertainSnapshot.value) {
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feedbackResult.value = uncertainWithPendingEditsMessage;
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feedbackResultTone.value = "uncertain";
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} else if (lastSubmittedSnapshot.value) {
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feedbackResult.value = submittedWithPendingEditsMessage;
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feedbackResultTone.value = "success";
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} else {
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feedbackResult.value = "";
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feedbackResultTone.value = "";
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}
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});
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const requestBack = () =>
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runBackGuard({
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transientOpen: discardVisible.value,
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dirty: isDirty.value,
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submitting: feedbackState.value === "submitting",
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"close-transient": cancelDiscard,
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"block-submitting": () => true,
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"confirm-discard": requestDiscardConfirmation,
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});
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onBackPress((event) => handleBackPress(event, requestBack));
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onUnload(() => {
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pageActive = false;
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requestController.abort();
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discardConfirmation.dispose();
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});
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</script>
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<style scoped lang="scss">
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@import "../../styles/adaptive-frame-profiles.scss";
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.feedback-page {
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display: flex;
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min-height: 100vh;
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flex-direction: column;
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background: $paper;
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}
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.page-layer {
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z-index: 1;
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}
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.page-content {
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flex: 1;
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padding: 26rpx 30rpx 72rpx;
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}
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.lead {
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display: block;
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color: $ink-muted;
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font-size: clamp(14px, 23rpx, 17px);
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line-height: 1.5;
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text-align: center;
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}
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.type-field {
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margin-top: 20rpx;
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}
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.field-note {
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display: block;
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color: $ink-muted;
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font-size: clamp(13px, 20rpx, 16px);
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line-height: 1.5;
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}
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.type-grid {
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display: grid;
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grid-template-columns: repeat(2, minmax(0, 1fr));
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gap: 14rpx;
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margin-top: 10rpx;
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}
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.type-chip {
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margin: 0;
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padding: 0;
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border: 0;
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background: transparent;
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line-height: normal;
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@include adaptive-profile-field;
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display: flex;
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min-height: 88rpx;
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align-items: center;
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justify-content: center;
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color: $ink-muted;
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font-size: clamp(14px, 22rpx, 17px);
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text-align: center;
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}
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.type-chip::after {
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border: 0;
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}
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.type-chip.active {
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color: $brand-red;
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font-weight: 700;
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filter: saturate(1.2);
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}
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.type-chip[disabled] {
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opacity: 0.55;
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}
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.form-panel {
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@include adaptive-profile-content;
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margin-top: 20rpx;
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padding: 30rpx 34rpx;
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}
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.form-panel textarea {
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display: block;
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width: auto;
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min-width: 0;
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min-height: 210rpx;
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color: $ink;
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font-size: clamp(15px, 24rpx, 18px);
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line-height: 1.65;
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}
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.form-panel textarea[disabled],
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.contact-row input[disabled] {
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opacity: 0.65;
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}
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.counter {
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display: block;
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color: $ink-muted;
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font-size: clamp(13px, 20rpx, 16px);
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text-align: right;
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}
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.contact-row {
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display: grid;
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grid-template-columns: 130rpx minmax(0, 1fr);
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min-height: 88rpx;
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align-items: center;
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gap: 16rpx;
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margin-top: 16rpx;
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border-top: 1px solid rgba(181, 137, 63, 0.38);
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}
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.contact-row text {
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color: $ink;
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font-size: clamp(14px, 23rpx, 17px);
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font-weight: 700;
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}
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.contact-row input {
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width: auto;
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min-width: 0;
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min-height: 68rpx;
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color: $ink;
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font-size: clamp(14px, 22rpx, 17px);
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text-align: right;
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}
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.field-error {
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display: block;
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margin-top: 7rpx;
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color: #b42318;
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font-size: clamp(13px, 20rpx, 16px);
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line-height: 1.4;
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text-align: right;
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}
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.privacy-note {
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display: block;
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margin-top: 15rpx;
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color: $ink-muted;
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font-size: clamp(13px, 20rpx, 16px);
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line-height: 1.5;
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text-align: center;
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}
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.feedback-result {
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margin-top: 18rpx;
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padding: 18rpx 20rpx;
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border: 1px solid rgba(122, 91, 46, 0.24);
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border-radius: 12rpx;
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font-size: clamp(13px, 21rpx, 16px);
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line-height: 1.55;
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}
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.feedback-result--success {
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border-color: rgba(41, 112, 66, 0.34);
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background: rgba(234, 246, 237, 0.88);
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color: #245f39;
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}
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.feedback-result--error {
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border-color: rgba(180, 35, 24, 0.3);
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background: rgba(255, 241, 239, 0.9);
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color: #8f241c;
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}
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.feedback-result--uncertain {
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border-color: rgba(155, 101, 22, 0.34);
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background: rgba(255, 248, 229, 0.92);
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color: #76500f;
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}
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.page-content > .app-button {
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margin-top: 24rpx;
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}
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@media (max-width: 340px) {
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.page-content {
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padding-right: 22rpx;
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padding-left: 22rpx;
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}
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.form-panel {
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padding-right: 26rpx;
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padding-left: 26rpx;
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}
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}
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</style>
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