620 lines
18 KiB
Vue
620 lines
18 KiB
Vue
<template>
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<view
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class="feedback-page"
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:class="{
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'feedback-state--ready': feedbackState === 'ready',
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'feedback-state--submitting': feedbackState === 'submitting',
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'feedback-state--success': feedbackState === 'success',
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'feedback-state--error': feedbackState === 'error',
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'feedback-state--uncertain': feedbackState === 'uncertain',
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}"
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>
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<ModulePageBackground module="profile" />
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<view class="page-layer"
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><PageHeader title="意见反馈" custom-back @back="requestBack"
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/></view>
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<view class="page-content page-layer">
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<text class="lead">你的建议会帮助我们把家谱做得更好</text>
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<view
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class="type-field"
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role="group"
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aria-label="反馈类型（选填）"
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aria-describedby="feedback-type-note"
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>
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<text id="feedback-type-note" class="field-note"
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>反馈类型为选填，可再次点击取消选择。</text
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>
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<view class="type-grid">
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<button
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v-for="feedbackType in feedbackTypes"
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:key="feedbackType.value"
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class="type-chip"
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:class="{ active: feedbackForm.feedbackType === feedbackType.value }"
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:aria-pressed="feedbackForm.feedbackType === feedbackType.value"
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:disabled="feedbackState === 'submitting'"
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@click="selectFeedbackType(feedbackType.value)"
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>
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{{ feedbackType.label }}
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</button>
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</view>
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</view>
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<view class="form-panel">
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<text class="form-label">问题描述（必填）</text>
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<textarea
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v-model.trim="feedbackForm.feedbackContent"
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auto-height
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maxlength="500"
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aria-label="问题描述"
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aria-required="true"
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:aria-describedby="
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errors.feedbackContent
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? 'feedback-content-help feedback-content-error'
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: 'feedback-content-help'
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"
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:aria-invalid="Boolean(errors.feedbackContent)"
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:disabled="feedbackState === 'submitting'"
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:focus="feedbackContentFocused"
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placeholder="请说明遇到的问题、操作步骤或建议"
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@input="errors.feedbackContent = ''"
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@blur="feedbackContentFocused = false"
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/>
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<text class="counter"
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>{{ feedbackForm.feedbackContent.length }}/500</text
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>
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<text id="feedback-content-help" class="field-note"
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>请勿填写密码、验证码等敏感信息。</text
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>
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<text
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v-if="errors.feedbackContent"
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id="feedback-content-error"
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class="field-error"
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>{{ errors.feedbackContent }}</text
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>
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<view class="contact-row">
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<text>联系方式</text>
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<input
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v-model.trim="feedbackForm.contactInfo"
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maxlength="50"
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aria-label="联系方式（选填）"
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:disabled="feedbackState === 'submitting'"
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placeholder="手机号或邮箱（选填）"
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/>
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</view>
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</view>
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<text class="privacy-note">联系方式选填，便于需要时核实本次反馈。</text>
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<view
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v-if="feedbackResult"
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class="feedback-result"
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:class="{
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'feedback-result--success': feedbackResultTone === 'success',
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'feedback-result--error': feedbackResultTone === 'error',
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'feedback-result--uncertain': feedbackResultTone === 'uncertain',
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}"
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:role="feedbackResultTone === 'error' ? 'alert' : 'status'"
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:aria-live="feedbackResultTone === 'error' ? 'assertive' : 'polite'"
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>{{ feedbackResult }}</view
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>
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<AppButton
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block
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:disabled="submitDisabled"
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:label="submitLabel"
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@click="submitFeedback"
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/>
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<view class="history-section">
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<view class="history-heading">
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<text class="history-title">我的反馈</text>
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<text class="history-note">这里会显示处理进度和回复</text>
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</view>
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<view v-if="historyState === 'loading'" class="history-state" role="status">
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正在读取反馈记录…
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</view>
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<view v-else-if="historyState === 'empty'" class="history-state">
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还没有提交过反馈
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</view>
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<view v-else-if="historyState === 'error'" class="history-state history-state--error" role="alert">
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<text>{{ historyError }}</text>
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<button class="history-retry" @click="loadFeedbackHistory">重新加载</button>
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</view>
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<view v-else class="history-list">
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<view
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v-for="feedback in feedbackHistory"
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:key="String(feedback.feedbackId)"
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class="history-card"
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>
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<view class="history-card__meta">
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<text>{{ feedbackTypeLabel(feedback.feedbackType) }} · {{ feedbackReference(feedback) }}</text>
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<text class="history-status">{{ feedbackStatusLabel(feedback.handleStatus) }}</text>
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</view>
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<text
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class="history-content"
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:class="{
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'history-content--collapsed':
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isFeedbackLong(feedback) && !isFeedbackExpanded(feedback),
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}"
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>{{ feedback.feedbackContent }}</text
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>
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<button
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v-if="isFeedbackLong(feedback)"
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class="history-expand"
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:aria-expanded="isFeedbackExpanded(feedback)"
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@click="toggleFeedbackExpanded(feedback)"
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>
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{{ isFeedbackExpanded(feedback) ? "收起" : "展开全文" }}
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</button>
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<view v-if="feedback.handleResult" class="history-reply">
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<text class="history-reply__label">处理回复</text>
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<text>{{ feedback.handleResult }}</text>
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</view>
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</view>
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</view>
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</view>
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</view>
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<AppDialog
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:visible="discardVisible"
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:close-on-mask="false"
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eyebrow="放弃确认"
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title="放弃当前反馈？"
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message="当前修改尚未提交，离开后将清除这些修改。"
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confirm-text="确认放弃"
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cancel-text="继续填写"
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show-cancel
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@confirm="confirmDiscard"
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@cancel="cancelDiscard"
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/>
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</view>
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</template>
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<script setup>
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import { nextTick, reactive, ref, watch } from "vue";
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import { onBackPress, onLoad, onUnload } from "@dcloudio/uni-app";
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import AppButton from "@/components/AppButton.vue";
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import AppDialog from "@/components/AppDialog.vue";
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import ModulePageBackground from "@/components/ModulePageBackground.vue";
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import PageHeader from "@/components/PageHeader.vue";
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import {
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FEEDBACK_TYPE_OPTIONS as feedbackTypes
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} from "@/services/api/feedback-contract.js";
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import {
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createRequestController,
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isRequestCancelled
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} from "@/services/api/request-controller.js";
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import { feedbackApi } from "@/services/api/feedback-service.js";
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import { getRequestErrorMessage } from "@/services/api/request-error-message.js";
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import { createDiscardConfirmation } from "@/utils/discard-confirmation.js";
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import { createFeedbackSubmissionSession } from "@/utils/profile/feedback-submission.js";
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import { handleBackPress, runBackGuard } from "@/utils/navigation/gateway.js";
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const feedbackStatusLabels = {
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0: "待处理",
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1: "处理中",
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2: "已处理",
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3: "暂不处理",
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};
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const feedbackTypeLabel = (feedbackTypeValue) =>
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feedbackTypes.find(
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(feedbackType) => feedbackType.value === feedbackTypeValue,
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)?.label || "其他";
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const feedbackStatusLabel = (handleStatus) =>
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feedbackStatusLabels[String(handleStatus)] || "状态待确认";
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const feedbackForm = reactive({
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feedbackType: "",
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feedbackContent: "",
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contactInfo: "",
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});
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const errors = reactive({ feedbackContent: "" });
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const feedbackState = ref("ready");
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const feedbackResult = ref("");
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const feedbackResultTone = ref("");
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const isDirty = ref(false);
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const submitDisabled = ref(false);
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const submitLabel = ref("提交反馈");
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const feedbackContentFocused = ref(false);
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const discardVisible = ref(false);
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const feedbackHistory = ref([]);
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const historyState = ref("loading");
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const historyError = ref("");
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const expandedFeedbackIds = ref(new Set());
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const feedbackIdentity = (feedback) => String(feedback?.feedbackId || "");
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const feedbackReference = (feedback) => {
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const feedbackId = feedbackIdentity(feedback);
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return feedbackId ? `反馈编号 ${feedbackId.slice(-8)}` : "反馈记录";
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};
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const isFeedbackLong = (feedback) =>
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String(feedback?.feedbackContent || "").length > 120;
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const isFeedbackExpanded = (feedback) =>
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expandedFeedbackIds.value.has(feedbackIdentity(feedback));
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const toggleFeedbackExpanded = (feedback) => {
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const feedbackId = feedbackIdentity(feedback);
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if (!feedbackId) return;
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const nextExpandedIds = new Set(expandedFeedbackIds.value);
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if (nextExpandedIds.has(feedbackId)) nextExpandedIds.delete(feedbackId);
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else nextExpandedIds.add(feedbackId);
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expandedFeedbackIds.value = nextExpandedIds;
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};
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let pageActive = true;
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const feedbackHistoryRequestController = createRequestController();
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const feedbackSubmissionRequestController = createRequestController();
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const submissionSession = createFeedbackSubmissionSession(feedbackForm);
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const syncSubmissionView = () => {
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const submissionView = submissionSession.view(feedbackForm);
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feedbackState.value = submissionView.phase;
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feedbackResult.value = submissionView.message;
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feedbackResultTone.value = submissionView.tone;
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isDirty.value = submissionView.isDirty;
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submitDisabled.value = submissionView.isSubmitDisabled;
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submitLabel.value = submissionView.submitLabel;
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};
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const loadFeedbackHistory = async () => {
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historyState.value = "loading";
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historyError.value = "";
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try {
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const rows = await feedbackApi.getFeedback({ requestController: feedbackHistoryRequestController });
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if (!pageActive) return;
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feedbackHistory.value = rows;
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historyState.value = rows.length ? "ready" : "empty";
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} catch (error) {
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if (!pageActive || isRequestCancelled(error)) return;
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historyState.value = "error";
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historyError.value = getRequestErrorMessage(
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error,
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"暂时无法读取反馈记录，请稍后重试。",
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);
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}
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};
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const discardConfirmation = createDiscardConfirmation((visible) => {
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discardVisible.value = visible;
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});
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const requestDiscardConfirmation = discardConfirmation.request;
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const confirmDiscard = discardConfirmation.confirm;
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const cancelDiscard = discardConfirmation.cancel;
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const validateFeedback = () => {
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errors.feedbackContent = feedbackForm.feedbackContent.trim()
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? ""
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: "请填写问题描述";
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if (errors.feedbackContent) {
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feedbackContentFocused.value = false;
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nextTick(() => {
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if (pageActive) feedbackContentFocused.value = true;
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});
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}
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return !errors.feedbackContent;
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};
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const selectFeedbackType = (type) => {
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if (feedbackState.value === "submitting") return;
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feedbackForm.feedbackType = feedbackForm.feedbackType === type ? "" : type;
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};
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const submitFeedback = async () => {
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if (!validateFeedback()) return;
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const submission = submissionSession.begin(feedbackForm);
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if (!submission) return;
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syncSubmissionView();
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try {
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await feedbackApi.submitFeedback(submission.payload, {
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requestController: feedbackSubmissionRequestController,
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});
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if (!pageActive) return;
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await loadFeedbackHistory();
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if (!pageActive) return;
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submissionSession.succeed(submission, feedbackForm);
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syncSubmissionView();
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} catch (error) {
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if (!pageActive || isRequestCancelled(error)) return;
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submissionSession.fail(submission, error, feedbackForm);
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syncSubmissionView();
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}
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};
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watch(
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() => [
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feedbackForm.feedbackType,
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feedbackForm.feedbackContent,
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feedbackForm.contactInfo,
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],
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() => {
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errors.feedbackContent = "";
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submissionSession.reconcile(feedbackForm);
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syncSubmissionView();
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},
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);
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const requestBack = () =>
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runBackGuard({
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transientOpen: discardVisible.value,
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dirty: isDirty.value,
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submitting: feedbackState.value === "submitting",
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"close-transient": cancelDiscard,
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"block-submitting": () => true,
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"confirm-discard": requestDiscardConfirmation,
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});
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onBackPress((event) => handleBackPress(event, requestBack));
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onLoad(loadFeedbackHistory);
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onUnload(() => {
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pageActive = false;
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feedbackHistoryRequestController.abort();
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feedbackSubmissionRequestController.abort();
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discardConfirmation.dispose();
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});
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</script>
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<style scoped lang="scss">
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@import "../../styles/adaptive-frame-profiles.scss";
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.feedback-page {
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display: flex;
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min-height: 100vh;
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flex-direction: column;
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background: $paper;
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}
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.page-layer {
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z-index: 1;
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}
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.page-content {
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flex: 1;
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padding: 26rpx 30rpx 72rpx;
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}
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.lead {
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display: block;
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color: $ink-muted;
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font-size: clamp(14px, 23rpx, 17px);
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line-height: 1.5;
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text-align: center;
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}
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.type-field {
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margin-top: 20rpx;
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}
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.field-note {
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display: block;
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color: $ink-muted;
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font-size: clamp(13px, 20rpx, 16px);
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line-height: 1.5;
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}
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.type-grid {
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display: grid;
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grid-template-columns: repeat(2, minmax(0, 1fr));
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gap: 14rpx;
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margin-top: 10rpx;
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}
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.type-chip {
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margin: 0;
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padding: 0;
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border: 0;
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background: transparent;
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line-height: normal;
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@include adaptive-profile-field;
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display: flex;
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min-height: 88rpx;
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align-items: center;
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justify-content: center;
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color: $ink-muted;
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font-size: clamp(14px, 22rpx, 17px);
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text-align: center;
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}
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.type-chip::after {
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border: 0;
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}
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.type-chip.active {
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color: $brand-red;
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font-weight: 700;
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filter: saturate(1.2);
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}
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.type-chip[disabled] {
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opacity: 0.55;
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}
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.form-panel {
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@include adaptive-profile-content;
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margin-top: 20rpx;
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padding: 30rpx 34rpx;
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}
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.form-panel textarea {
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display: block;
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width: auto;
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min-width: 0;
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min-height: 210rpx;
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color: $ink;
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font-size: clamp(15px, 24rpx, 18px);
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line-height: 1.65;
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}
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.form-panel textarea[disabled],
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.contact-row input[disabled] {
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opacity: 0.65;
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}
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.counter {
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display: block;
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color: $ink-muted;
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font-size: clamp(13px, 20rpx, 16px);
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text-align: right;
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}
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.contact-row {
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display: grid;
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grid-template-columns: 130rpx minmax(0, 1fr);
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min-height: 88rpx;
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align-items: center;
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gap: 16rpx;
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margin-top: 16rpx;
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border-top: 1px solid rgba(181, 137, 63, 0.38);
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}
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.form-label {
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display: block;
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margin-bottom: 12rpx;
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color: $ink;
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font-size: clamp(14px, 22rpx, 17px);
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font-weight: 700;
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}
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.history-section {
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margin-top: 30rpx;
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padding-top: 26rpx;
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border-top: 1px solid rgba(181, 137, 63, 0.42);
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}
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.history-heading,
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.history-card__meta {
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display: flex;
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align-items: center;
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justify-content: space-between;
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gap: 16rpx;
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}
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.history-title {
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color: $ink;
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font-size: clamp(17px, 28rpx, 21px);
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font-weight: 700;
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}
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.history-note {
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color: rgba(76, 57, 43, 0.72);
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font-size: clamp(12px, 19rpx, 14px);
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}
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.history-state {
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margin-top: 18rpx;
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padding: 28rpx 22rpx;
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border: 1px solid rgba(181, 137, 63, 0.42);
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border-radius: 12rpx;
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background: rgba(255, 252, 245, 0.72);
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color: rgba(76, 57, 43, 0.78);
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font-size: clamp(14px, 22rpx, 16px);
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line-height: 1.6;
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text-align: center;
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}
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.history-state--error {
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display: flex;
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flex-direction: column;
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align-items: center;
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gap: 16rpx;
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}
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.history-retry {
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min-width: 180rpx;
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min-height: 72rpx;
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margin: 0;
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padding: 0 28rpx;
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border: 1px solid rgba(164, 41, 36, 0.55);
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border-radius: 999px;
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background: rgba(255, 255, 255, 0.82);
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color: $brand-red;
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font-size: clamp(14px, 22rpx, 16px);
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line-height: 72rpx;
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}
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.history-list {
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display: grid;
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gap: 16rpx;
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margin-top: 18rpx;
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}
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.history-card {
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padding: 22rpx;
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border: 1px solid rgba(181, 137, 63, 0.42);
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border-radius: 12rpx;
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background: rgba(255, 252, 245, 0.78);
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box-shadow: 0 8rpx 20rpx rgba(93, 50, 30, 0.06);
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}
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.history-card__meta {
|
||
color: rgba(76, 57, 43, 0.72);
|
||
font-size: clamp(12px, 19rpx, 14px);
|
||
}
|
||
.history-status {
|
||
color: $brand-red;
|
||
font-weight: 700;
|
||
}
|
||
.history-content {
|
||
display: block;
|
||
margin-top: 12rpx;
|
||
color: $ink;
|
||
font-size: clamp(14px, 22rpx, 16px);
|
||
line-height: 1.65;
|
||
overflow-wrap: anywhere;
|
||
white-space: pre-wrap;
|
||
}
|
||
.history-content--collapsed {
|
||
display: -webkit-box;
|
||
overflow: hidden;
|
||
-webkit-box-orient: vertical;
|
||
-webkit-line-clamp: 4;
|
||
}
|
||
.history-expand {
|
||
min-height: 72rpx;
|
||
margin: 4rpx 0 0 auto;
|
||
padding: 0 8rpx;
|
||
border: 0;
|
||
background: transparent;
|
||
color: $brand-red;
|
||
font-size: clamp(13px, 20rpx, 15px);
|
||
line-height: 72rpx;
|
||
}
|
||
.history-expand::after {
|
||
border: 0;
|
||
}
|
||
.history-reply {
|
||
display: grid;
|
||
gap: 6rpx;
|
||
margin-top: 16rpx;
|
||
padding: 16rpx 18rpx;
|
||
border-left: 4rpx solid rgba(181, 137, 63, 0.72);
|
||
background: rgba(181, 137, 63, 0.08);
|
||
color: rgba(76, 57, 43, 0.88);
|
||
font-size: clamp(13px, 20rpx, 15px);
|
||
line-height: 1.6;
|
||
overflow-wrap: anywhere;
|
||
}
|
||
.history-reply__label {
|
||
color: $brand-red;
|
||
font-weight: 700;
|
||
}
|
||
.contact-row text {
|
||
color: $ink;
|
||
font-size: clamp(14px, 23rpx, 17px);
|
||
font-weight: 700;
|
||
}
|
||
.contact-row input {
|
||
width: auto;
|
||
min-width: 0;
|
||
min-height: 68rpx;
|
||
color: $ink;
|
||
font-size: clamp(14px, 22rpx, 17px);
|
||
text-align: right;
|
||
}
|
||
.field-error {
|
||
display: block;
|
||
margin-top: 7rpx;
|
||
color: #b42318;
|
||
font-size: clamp(13px, 20rpx, 16px);
|
||
line-height: 1.4;
|
||
text-align: right;
|
||
}
|
||
.privacy-note {
|
||
display: block;
|
||
margin-top: 15rpx;
|
||
color: $ink-muted;
|
||
font-size: clamp(13px, 20rpx, 16px);
|
||
line-height: 1.5;
|
||
text-align: center;
|
||
}
|
||
.feedback-result {
|
||
margin-top: 18rpx;
|
||
padding: 18rpx 20rpx;
|
||
border: 1px solid rgba(122, 91, 46, 0.24);
|
||
border-radius: 12rpx;
|
||
font-size: clamp(13px, 21rpx, 16px);
|
||
line-height: 1.55;
|
||
}
|
||
.feedback-result--success {
|
||
border-color: rgba(41, 112, 66, 0.34);
|
||
background: rgba(234, 246, 237, 0.88);
|
||
color: #245f39;
|
||
}
|
||
.feedback-result--error {
|
||
border-color: rgba(180, 35, 24, 0.3);
|
||
background: rgba(255, 241, 239, 0.9);
|
||
color: #8f241c;
|
||
}
|
||
.feedback-result--uncertain {
|
||
border-color: rgba(155, 101, 22, 0.34);
|
||
background: rgba(255, 248, 229, 0.92);
|
||
color: #76500f;
|
||
}
|
||
.page-content > .app-button {
|
||
margin-top: 24rpx;
|
||
}
|
||
@media (max-width: 340px) {
|
||
.page-content {
|
||
padding-right: 22rpx;
|
||
padding-left: 22rpx;
|
||
}
|
||
.form-panel {
|
||
padding-right: 26rpx;
|
||
padding-left: 26rpx;
|
||
}
|
||
}
|
||
</style>
|